· Improvement
Full traceability on every AI decision
Every step the AI takes — every tool call, every reasoning step — is now captured for review and replay.
Behind the scenes: we now capture a complete trace of every AI interaction. Every tool call, every piece of patient context the AI considered, every model response — recorded with timing, cost, and outcome.
What this enables: if a patient gets an answer that wasn’t quite right, we can replay it exactly to understand why. If a flow goes well, we can extract the pattern. And our quality evals run on top of these traces, so improvements compound.
It’s the kind of plumbing change patients never see, but it’s what makes the rest of the system trustworthy.